Every QuestionYou're Afraidto Ask,Already Answered.

The first session is a 90-minute Discovery Walk — no bins, no labels, no sorting. We walk every space together while I listen. You tell me what frustrates you, what embarrasses you, what you've tried. I take notes and photographs (with your permission). You receive a written Clarity Plan within 48 hours: a room-by-room scope, estimated hours, and a proposed schedule.

Nothing is touched, moved, or discarded without your explicit instruction. The first visit is purely diagnostic.

You should know that the most organized-looking homes I've ever entered were the ones that called me first. Embarrassment is the tax on caring. Every client I work with has felt exactly what you're feeling right now — and every single one has said the same thing at the end of the first session: "I should have called sooner." I have seen everything. I judge nothing. My only job is to help.

Our confidentiality agreement ensures that nothing you share — including photographs of your space — is ever disclosed to anyone.

Yes — fully. I carry a $2 million general liability policy that covers accidental damage to your property during any Clarity session. Before our first working session (not the Discovery Walk), you receive a copy of the current certificate of insurance. If anything is damaged — a dropped frame, a scratched surface — it is documented immediately and filed through the policy. You are never out of pocket for an accident that occurs under my care.

Policy renews annually. You may request an updated certificate at any time by email.

Sessions are billed at $95/hour with a 3-hour minimum. The Discovery Walk is $175 flat, credited in full against your first working session if you proceed. Most single-room projects run 6–12 hours. Full-home projects typically span 3–5 days. Estate and office projects are scoped individually. There are no hidden fees — supplies (bins, labels, archival boxes) are itemized separately at cost. You approve every purchase before it is made.

A written scope and estimated budget is provided before any working session begins. You are never billed for time beyond the agreed scope without prior written approval.

You begin by not touching anything until you have a plan. Estate work is the most emotionally complex organizing project that exists — it involves legal timelines, family dynamics, sentimental decisions, and logistical challenges that compound each other. I work with executors in three phases: Documentation (photographing and cataloguing every room), Triage (legal must-keep vs. donate vs. dispose vs. family distribution), and Clearance (coordinating with estate sale companies, donation pickups, and haulers). You make every decision. I provide the structure.

I have worked with probate attorneys and estate sale companies across the area and can provide referrals on request.

The Clarity Service Agreement is four pages. It covers: scope of work, hourly rate and minimum, cancellation policy (24-hour notice, no fee; same-day, one-hour charge), confidentiality obligations on both sides, the insurance certificate and liability limits, a no-discard clause (nothing leaves your home without your written sign-off), and a satisfaction clause (if you are not satisfied with a completed room, I return once at no charge to adjust). You receive a draft before signing. You may redline it. Most clients do not, but you may.

Plain-language summaries of each clause are provided in the margin of the document.